Blog – Industry Perspectives

Stay current on the quickly evolving world of mobile money.

  • May 12, 2020
  • Vince Kadar

Rethinking KYC to help vulnerable households rebuild

As the COVID-19 pandemic continues to spread across the globe, attention remains fixed on figuring out how to save more lives. Not far behind that priority is another urgent question: figuring out how to protect families and businesses from the economic landslide caused by a world in lockdown.   Mobile money is part of the answer…

  • April 30, 2020
  • Vince Kadar

Can central banks and mobile money work together to rebuild? Kenya says yes.

The current pandemic has affected markets around the world, splitting the COVID-19 battlefront across two arenas: one in which we’re fighting for our lives, and another in which we’re fighting for our economic future.  Something interesting is happening in that second area. In select regions of the world, banking regulators and mobile money operators are…

  • April 21, 2020
  • Vince Kadar

Moving money while the world stands still

“Contactless payment preferred.” “Please, no cash.” “We prefer VISA or debit. Cash discouraged.”  These are a few of the messages I’ve seen posted in the essential shops that remain open near my home in Canada. In the throes of this pandemic situation, handing someone a five dollar bill is tantamount to dropping a used Kleenex…

  • April 06, 2020
  • Vince Kadar

COVID-19 and the role of mobile money

Efforts to contain COVID-19 rely as much on tech innovations as on governmental edicts. Just look at the cloud-enabled tools that make it possible for millions to work while obeying orders to self-isolate, or high-tech manufacturing centres that are rapidly scaling production of mandated protective gear. When technology works to enable government policy, or when…

  • March 23, 2020
  • Vince Kadar

COVID-19: We are here to help.

A LETTER FROM THE CEO We hope that our customers and industry colleagues are keeping safe amid the ongoing global COVID-19 pandemic. As a follow-up to our message last week, our team members continue to work remotely from home and isolation with full access to the tools and systems required to perform their job functions….

  • March 17, 2020
  • Vince Kadar

COVID-19: Telepin plans for business as usual

Dear customers, colleagues, friends, We hope this message finds you and your colleagues, your family and your friends, well. This is a difficult time for everyone right now, and with the rapidly changing and uncertain global situation around COVID-19, all teams are bracing for impact, as well as re-visiting plans to identify any possible effects….

  • February 05, 2020
  • Eric Feeley

Mobile money startups need agile, responsive technology.

We all know what it’s like to deal with service providers who are focused on the upsell. Think of the cable company that insists you bundle your package with Internet, or the dealership that will only cut a deal on financing if you buy their proprietary service package. Before you know it, you’re spending more…

  • January 21, 2020
  • Vince Kadar

How Canadian fintech is helping to relieve suffering in Yemen

Telepin hopes to offer a technological solution that may bring some relief and financial resilience to those caught in the cross-fire of this conflict. We’ve partnered with ONE, a Yemeni-backed fintech brand of the National Wallet Company, to launch Yemen’s first mobile money platform.

  • December 31, 2019
  • Vince Kadar

How mobile money drives climate action.

The fight against climate change now as a human face: 16-year-old Greta Thunberg, whose passionate leadership has reinvigorated a global movement against the inaction of those in power.  “We demand a safe future,” says Greta in one of her memorable public addresses. “Is that really too much to ask?” She spoke these words at a…

  • December 23, 2019
  • Vince Kadar

Fintech and farming: how mobile money impacts sub-Saharan agriculture

On a continent where extreme poverty and food insecurity plague nearly half the population, innovations that support the agricultural industry are essential.  Few such innovations have spread as quickly as mobile money. There are now nearly 146 million active accounts in sub-Saharan Africa, representing 10% of the region’s GDP (compared to less than 2% in…

  • December 16, 2019
  • Vince Kadar

The U.N. Sustainable Development Goals need mobile money. 

“Free humanity from the tyranny of poverty and heal and secure our planet for future generations.” That’s the pledge made by the Heads of State and Government this fall at the United Nations’ Headquarters in New York. They had gathered to review progress made towards the UN’s 17 Sustainable Development Goals (SDGs), which aim to…

  • December 12, 2019
  • Joanne Kiskis

What will it take to close the mobile money gender gap?

Many fintech breakthroughs of the last decade belong to a large, assorted category that I’ll call wealthtech. In this group, you’ll find revolutionary tools that help people with a bit of money become people with a bit more money—tools like robo-advisors that help with investment planning or AI engines that streamline the insurance process. These…

  • November 27, 2019
  • Vince Kadar

What do mobile money and the first moon landing have in common?

Recently, the Project Management Institute published its list of the top fifty most influential projects of the past half-decade.  The World Wide Web holds the top spot for achieving what curators explain with exquisite simplicity: “connecting everyone and everything.” Next comes Apollo 11, the Intel 4004 Microprocessor, and the Euro. The entire list is stuffed…

  • November 07, 2019
  • Joanne Kiskis

“Keep your eyes on us”: The secret behind Malaysia’s fastest growing mobile wallet app

In a marketplace crowded with more than 70 competitors, how did e-wallet provider Valyou manage to grow its customer base by 66% in its first year? How did they gain a reliable foothold within a population known for mistrusting new technology? On top of all that, how did they do it all with style, using…

  • September 30, 2019
  • Vince Kadar

The future is banking and mobile, not bricks and mortar.

In 2016, the United Nations’ 17 Sustainable Development Goals (SDGs) officially came into force, galvanizing countries around the world to address the social and environmental issues that threaten the livelihood and well-being of many. Meanwhile, in Nepal, another historic change was underway: the country was transitioning to a federal republic under a new constitution. In…

  • September 17, 2019
  • Vince Kadar

Regulations aren’t the only way to protect customers. They may not even be the best way.

Now in its second decade of growth and processing over 1.3 billion dollars a day, mobile money is a maturing and highly competitive industry. This puts regulators at the regional, national and international level in a challenging position. They must develop regulatory platforms that support the interoperable systems on which an increasing number of people…

  • September 03, 2019
  • Vince Kadar

Sorry, Facebook. The unbanked don’t need your help.

When Facebook officially announced its intentions to launch a global crypto-currency called Libra in June, it seemed on the surface as though the beleaguered tech giant, still scorched from the heat it faced over the 2018 Cambridge Analytica scandal, might actually be on the verge of doing some good in the world. People picked up…

  • August 15, 2019
  • Vince Kadar

Tanzania is quietly making history with help from mobile money. Here’s how.

Some know it as home to Mount Kilimanjaro, made famous by the world’s most daring (and strangest) alpine adventurists. Others know Tanzania for its contributions to the study of human evolution. It’s also celebrated as East Africa’s most linguistically diverse country, with over 100 languages spoken within its borders. And in a year or two,…

  • August 06, 2019
  • Joanne Kiskis

What’s next for mobile money in Africa?

For a few days in July this year, some of the world’s most accomplished leaders in the tech and telecom industries arrived in Rwanda for the GSMA’s Mobile360 – Africa conference. They gathered at Kigali’s new convention centre, whose futuristic design provided a suitable backdrop for discussions of the conference theme: the rise of the…

  • July 31, 2019
  • Vince Kadar

What can we learn from Japan’s 7-Eleven security breach? 

The first angry Tweet appeared on the very day that 7-Eleven Japan launched its new mobile payments app, 7pay. By day two, Twitter was flooded with outrage as hackers glibly exploited the app’s weak security to siphon more than 55 million yen (about $500,000 USD) away from customers.  The 7pay app, which enabled customers to…