Blog – Industry Perspectives

Stay current on the quickly evolving world of mobile money.

  • November 27, 2019
  • Vince Kadar

What do mobile money and the first moon landing have in common?

Recently, the Project Management Institute published its list of the top fifty most influential projects of the past half-decade.  The World Wide Web holds the top spot for achieving what curators explain with exquisite simplicity: “connecting everyone and everything.” Next comes Apollo 11, the Intel 4004 Microprocessor, and the Euro. The entire list is stuffed…

  • November 07, 2019
  • Joanne Kiskis

“Keep your eyes on us”: The secret behind Malaysia’s fastest growing mobile wallet app

In a marketplace crowded with more than 70 competitors, how did e-wallet provider Valyou manage to grow its customer base by 66% in its first year? How did they gain a reliable foothold within a population known for mistrusting new technology? On top of all that, how did they do it all with style, using…

  • September 30, 2019
  • Vince Kadar

The future is banking and mobile, not bricks and mortar.

In 2016, the United Nations’ 17 Sustainable Development Goals (SDGs) officially came into force, galvanizing countries around the world to address the social and environmental issues that threaten the livelihood and well-being of many. Meanwhile, in Nepal, another historic change was underway: the country was transitioning to a federal republic under a new constitution. In…

  • September 03, 2019
  • Vince Kadar

Sorry, Facebook. The unbanked don’t need your help.

When Facebook officially announced its intentions to launch a global crypto-currency called Libra in June, it seemed on the surface as though the beleaguered tech giant, still scorched from the heat it faced over the 2018 Cambridge Analytica scandal, might actually be on the verge of doing some good in the world. People picked up…

  • August 15, 2019
  • Vince Kadar

Tanzania is quietly making history with help from mobile money. Here’s how.

Some know it as home to Mount Kilimanjaro, made famous by the world’s most daring (and strangest) alpine adventurists. Others know Tanzania for its contributions to the study of human evolution. It’s also celebrated as East Africa’s most linguistically diverse country, with over 100 languages spoken within its borders. And in a year or two,…

  • August 06, 2019
  • Joanne Kiskis

What’s next for mobile money in Africa?

For a few days in July this year, some of the world’s most accomplished leaders in the tech and telecom industries arrived in Rwanda for the GSMA’s Mobile360 – Africa conference. They gathered at Kigali’s new convention centre, whose futuristic design provided a suitable backdrop for discussions of the conference theme: the rise of the…

  • July 31, 2019
  • Vince Kadar

What can we learn from Japan’s 7-Eleven security breach? 

The first angry Tweet appeared on the very day that 7-Eleven Japan launched its new mobile payments app, 7pay. By day two, Twitter was flooded with outrage as hackers glibly exploited the app’s weak security to siphon more than 55 million yen (about $500,000 USD) away from customers.  The 7pay app, which enabled customers to…

  • July 18, 2019
  • Vince Kadar

To help people out of financial instability, we need to understand their stories.

The story of mobile money is often told through numbers.  Some of those numbers are encouraging, like the fact that 272 mobile money deployments are now live in 90 countries. (1) Others show how much work still lies ahead, as long as only 65% of women have access to a bank or mobile money account…

  • June 17, 2019
  • Vince Kadar

Mobile money operators: To grow your market-share, you must grow your value proposition.

Mobile money services began with a simple proposition: let’s find a way to send and receive money from a mobile device. No brick and mortar banks, no middle-man. For the world’s poorest populations, where unbanked families rely on a precarious cash economy to subsist, this little idea has had a big impact. Since the first…

  • May 30, 2019
  • Joanne Kiskis

Telepin Summit 2019

Telepin offers employees the freedom to work in exciting environments and emerging markets. We offer the opportunity to make an impact in the global mobile digital economy. An impact that changes the lives of the end users of our products. And to make that impact, we place value in our employees and continually strive to…

  • May 29, 2019
  • Joanne Kiskis

May Marathon 2019 – DONE!

A few of our Telepin employees ran this year in the Scotiabank Ottawa Marathon — the race attracts thousands of participants, including a world-class contingent of pro athletes every year and is one of Canada’s largest Boston Qualifiers. Our Telepin athletes had been training hard for weeks – we even got cool Telepin running shirts…

  • May 17, 2019
  • Vince Kadar

Telepin is super-multi-lingual!

One of the things we discovered earlier this year, during the Telepin Summit, with our employees collected from all over the world, is that we are a very diverse group! So we have our head office located in Ottawa, Canada, but we also have regional offices in: Dar es Salaam, Tanzania Singapore, Singapore Tunis, Tunisia…

  • May 14, 2019
  • Vince Kadar

What Malaysian migrant workers reveal about mobile remittance

A quiet revolution is taking place in Malaysia. It’s not necessarily making headlines, toppling regimes, or overthrowing traditional ideologies—but it is poised to change lives. Nearly 1.7 million lives, to be exact. That’s how many migrant workers are labouring in Malaysia at any given moment. Their labours represent 15% of Malaysia’s workforce and contribute to…

  • April 11, 2019
  • Vince Kadar

Three trends worth a second look in the GSMA’s State of the Industry Report

Each year, the GMSA’s State of the Industry Report on Mobile Money provides mobile operators and their partners and regulators with an important perspective on how far we’ve come—and what new challenges we face—in this fast-moving industry. The 2016 report chronicled a decade of progress since the launch of M-Pesa in Kenya, and counted 500…

  • March 12, 2019
  • Vince Kadar

What are the latest trends around mobile payment solutions?

Access to mobile money or having a mobile wallet such as Apple Pay, Android Pay or Samsung Pay has been popular since Apple installed a mobile wallet in their smartphones in 2014. Mobile money is a digital wallet stored on your phone or other electronic devices that can be used to purchase products or services….

  • March 01, 2019
  • Vince Kadar

Latest developments in financial inclusion: what you need to know

Mobile money technology is becoming more common in making formal financial services accessible. Only 16 percent of people living on less than $2 a day have formal bank accounts, according to the Bill and Melinda Gates Foundation. For those in impoverished areas who do not have account holders, saving money becomes burdensome when their income…

  • February 20, 2019
  • Vince Kadar

Understanding the key global technological aspects of mobile money transfer

Mobile technology is at the forefront of thriving businesses and consumerism both in mature economies and untapped markets. It is paving the way for new businesses and transaction opportunities alike. In this blog, we will dive into the critical aspects of global mobile money transfers, its complexities, and how to navigate them. What are mobile…

  • February 05, 2019
  • Vince Kadar

How to utilize the right MFS for international money transfers

MFS is playing a big part in how purchases are made in the digital age. With a smartphone in almost every pocket, there is still plenty of room for the MFS market to grow. This is particularly true when you consider the large number of unbanked and underbanked throughout the world. In this piece, we’ll…

  • January 26, 2019
  • Vince Kadar

How an effective mobile money solution increases revenue and customer satisfaction

Imagine being able to process a customer’s payment without cash exchange, or without even having to swipe their credit card or insert it for the chip reader. You could process payments at the checkout in a fraction of the time it takes to get change for a $50 or wait for an EMC chip reader…

  • January 23, 2019
  • Vince Kadar

Secure and convenient: rise of mobile money transactions

Mobile money has digitally transformed the world, making things like bill pay, wires, withdrawals, deposits and shopping a dynamic, fast, and convenient experience, not just here in the United States, but around the world. Millennials have benefitted the most from this technological advancement. While their parents had to write checks to pay the electric bill,…